Dealing with cleaners rights during the riots

Cleaning companies and cleaning contractors have to become experts in employment law and cleaning companies in London are no exception and dealing with HR issues is more and more complex and due to the recent riots you may need to follow certain procedures, we have listed them below;

Do I have to pay my employees if they cannot get to their workplace?

If your employees are ready and willing to work, but you are not providing them with work because their workplace remains closed, you are effectively in a lay off situation. This does not mean that you are terminating their employment with you, it simply means that, for a temporary period, you are not offering them any work because there is no work to do.

Where you are in lay off situation, and cannot come to an agreement with your employees over an alternative (see below), they are entitled to be paid full pay for the entire lay off time unless there is a provision in their contract that allows you to withdraw full pay in this situation. This is known as a lay off or short time clause and basically reserves the right for you to put an employee on unpaid temporary lay off. If this clause is in operation, the employee will receive no pay apart from Statutory Guarantee Pay whilst they are laid off. Statutory Guarantee Pay is reserved for laid off employees who have at least one month’s service with you. It is currently £22.20 per day (or the employee’s normal daily pay if that is less than £22.20) and is only payable for a maximum of one working week per 3 month period. For example, if your employee works 2 days a week, they will only receive SGP for 2 days within the 3 month period. No other pay will be due.

If your employees turn up for work and you turn them way, this will result in a period of lay off until you can get them back to work again. The same applies if the employees work for most of the day and then you send them home early - maybe because you are closing on police advice or because you know travel home will be a problem - though in this case most employers will usually pay for the whole day anyway, even if there is a lay off clause in operation.

Is lay off my only option to get me through this time?

No. If possible, you could find the employees other work to do. Do you have any other locations from which work is done and is it reasonable to expect the employees to travel to the other location? If so, then the employee should be paid as normal, because they are still performing work. Maybe the employee could work from home if you can provide them with the equipment to do so. Again, normal payment should be made. However, if there is other suitable alternative work for the employee to do, and he unreasonably refuses to do that work so you treat him as laid off, there is no entitlement to SGP for that day.

You could ask the employees to just help out with the clean up operation, subject to health and safety requirements, in which case you are still providing them with work, albeit not their normal duties, so they should still be paid. You can’t force employees to do duties other than their normal ones though, unless you reserve the right in their contract.

You could agree with your employees that they take annual leave, or unpaid leave. If you can do that, you should pay them accordingly. You can also enforce annual leave on an employee by giving them twice the amount of notice as the period in question, e.g. if you want them to take 2 days’ annual leave, you must give them 4 days’ notice. This is only likely to be of use if you know you will be shut for a longer period of time.

ICS Cleaning are an office cleaning company in the UK, we use independent health and safety consultants to ensure we are up to date with current legislation : we invest a great deal in selecting the right staff, ensuring they have excellent ongoing training and support, meaning we can deliver excellent cleaning standards day in day out and remain one of the UK's leading cleaning companieswww.ics-online.co.uk

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