In the cleaning industry often clients expect a set number of cleaners working a set number of hours per day or they want a credit, "i'm paying for 4 cleaners not 3..". is an oft heard cry in from clients.

How do cleaning companies resist this type of pressure? Firstly you need to start with the quote and the specification and pointing out the cleaning company provide a cleaning service not just a set number of cleaners doing a set number of hours per day. If the client is happy with that the cleaning is carried out to the required standards each day and proper audit procedures are carried out to ensure the client is satisfied, why worry about how many people are there to do it?

Clearly if the service is not being done to the standards needed then maybe more cleaning hours are needed, but cleaners work in different ways and some maybe faster than others, also if working supervisors are on site this needs to be taken into account.

ICS do not work on a set amount of hours per job or a certain amount of cleaners, we want the client to be happy with the cleaning service we provide. Through many years of experience we know roughly how long each job will take and we use this as an estimate to give a price to a client, if this is accepted we then work to an agreed specification not a senseless minute counting procedure.

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ICS Cleaning are an eco friendly office cleaning company in the UK; we place a great deal on selecting the right staff, ensuring they have excellent ongoing training and support, so we can be sure we deliver excellent cleaning standards day in day out.

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